Privacy Policy

1. Introduction

EFEKSHEN ("we," "our," or "us") respects your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit Efekshen.com, make purchases, use our services, or interact with our brand.

2. Information We Collect

a. Information You Provide to Us

We collect information you voluntarily provide when you:

- Purchase a journal, product, or gift box

- Subscribe to our newsletter or playlist drops

- Book an active-listening session

- Participate in a giveaway or donation event

- Contact us via email or web form

Examples include:

- Name

- Email address

- Mailing address

- Payment information (processed securely via third-party platforms like Amazon, PayPal, or Gumroad)

- Responses to journal prompts (if submitted digitally)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address

- Browser type

- Device information

- Pages visited

- Referring URL

- Session timeWe use cookies for website functionality, user experience, and analytics.

3. How We Use Your Information

- Fulfill product orders and deliver digital goods

- Respond to customer service inquiries

- Send updates, promotions, and community news

- Personalize your experience on our website

- Improve our services and offerings

- Support donation requests and giveaways

- Maintain security and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We may share information with:

- Third-party vendors (e.g., payment processors, email marketing platforms, cloud storage)

- Shipping carriers to deliver physical goods

- Legal authorities if required by law or to protect our rights and users

- Coaching team members, where relevant to a booked session (only with consent)

5. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, or

fulfill our business purposes. You may request data deletion at any time.

6. Your Privacy Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your data

- Opt out of marketing communications at any time

- Request a copy of your data

To exercise any of these rights, please email: efekshencustomercare@gmail.com

7. Children’s Privacy

EFEKSHEN does not knowingly collect personal information from children under the age of 13. If we

learn that a child has provided personal information without parental consent, we will delete it.

8. Third-Party Links

Our site and social media may link to external platforms (e.g., Amazon, Gumroad, Instagram). We are not responsible for their policy practices.

9. Security

We take reasonable measures to protect your personal information using encryption, secure servers,

and limited access protocols. However, no system is 100% secure.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised

“Effective Date.” Your continued use of our services indicates acceptance.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:

EFEKSHEN Team

Email: efekshencustomercare@gmail.com

Deposit Requirement

• A 50% deposit of your selected service is required at the time of booking to confirm your session.
• Bookings without a deposit will not be held.

Balance Payment

• The remaining balance must be paid in full on or before the scheduled session date.
• Failure to clear the balance by the session date may result in cancellation or rescheduling at the coach’s discretion.

Cancellations & Rescheduling

• Deposits are non-refundable but may be applied toward a rescheduled session if notice is given at least 24 hours before the original appointment.
• Sessions canceled with less than 24 hours’ notice may result in forfeiture of the deposit.

Late Payments

• If the remaining balance is not received on or before the session date, the session may not proceed, and the deposit will be forfeited.