Terms and Conditions
Last Updated: October 2025
Welcome to EFEKSHEN LLC (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of Efekshen.com, including any content, products, services, programs, and features offered through our website or affiliated platforms (collectively, the “Services”). By accessing or using Efekshen.com, you agree to be bound by these Terms and our privacy policy. If you do not agree, please do not use our Services.
1. Company Overview
EFEKSHEN LLC is a self-love and lifestyle brand offering apparel, journals, digital resources, coaching services, and community programs that promote emotional wellness, personal growth, and self-care.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases or participate in our Services. By using Efekshen.com, you represent that you meet these requirements.
3. Intellectual Property
All content on Efekshen.com—including text, images, graphics, logos, designs, journal prompts, videos, and other materials—is the exclusive property of EFEKSHEN LLC and is protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, or use our materials for commercial purposes without written permission.
4. Purchases and Payments
When you make a purchase through Efekshen.com:
5. Digital and Coaching Services
Our Active Listening Coach (ALC) sessions, journals, and digital tools are designed for personal development and emotional reflection. EFEKSHEN’s services do not replace or serve as a substitute for licensed medical or mental health treatment.
By using our coaching services, you acknowledge that:
6. Shipping and Delivery
We process and ship orders based on availability and delivery schedules provided at checkout. EFEKSHEN LLC is not responsible for delivery delays caused by postal carriers, customs, or unforeseen circumstances.
7. User Conduct
You agree not to:
Violation of these Terms may result in suspension or termination of your account and legal action.
8. Returns and Exchanges
Return eligibility for physical products is outlined in our Return Policy. Digital items, journals, downloadable files, and coaching sessions are non-refundable once accessed or downloaded.
9. Memberships and Subscriptions
If you enroll in membership programs ( EFEKSHEN communities), recurring charges and access rights will be clearly stated at checkout. You may cancel any time according to the program’s cancellation policy.
10. Limitation of Liability
EFEKSHEN LLC is not liable for any damages arising from:
Your use of our Services is at your own risk.
11. Disclaimers
All content is provided “as is” and for educational and inspirational purposes only.
We make no guarantees of personal results or outcomes from using EFEKSHEN products or services.
12. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how your information is collected and used.
13. Third-Party Links
Efekshen.com may contain links to third-party websites. We are not responsible for the content or policies of those external sites.
14. Modifications
We may update these Terms at any time. Continued use of Efekshen.com after changes are posted constitutes your acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts located in Essex County, New Jersey.
For questions, concerns, or support:
📩 Email: efekshencustomercare@gmail.com
Phone: (551)804-2361
EFEKSHEN Return and Refund Policy
At EFEKSHEN, we want you to love your purchase. If you're not completely satisfied, we’re here to help. Please read our return and refund policy below to understand your options.
1. Eligibility for Returns
We accept returns under the following conditions:
- Items must be returned within **30 days** of the purchase date.
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Sale items and gift cards are **non-refundable** unless defective.
2. How to Initiate a Return
To start a return, please follow these steps: —-Contact Us: Email [efekshencustomercare@gmail.com] with your order number and reason for return.
- Approval: Once your return is approved, we will provide a return shipping address and instructions.
-Shipping: Send the item(s) back to us. Customers are responsible for return shipping costs unless the item is defective or incorrect.
-Refunds
- Once we receive your returned item(s), we will inspect them to ensure they meet our return criteria.
- If approved, your refund will be processed within 7-10 business days to your original payment method.
- Shipping costs from the original order are **non-refundable**, except in cases of defective or incorrect items.
Exchanges:
- We currently do not offer direct exchanges. If you would like a different size or item, please return your original purchase and place a new order.
Damaged or Incorrect Items
If you receive a damaged or incorrect item
Contact us within 24-48 hours of delivery with a photo and description of the issue.
- We will replace the item or issue a full refund, including shipping costs.
-Non-Returnable Items
The following items are not eligible for return:
- Items marked as **Final Sale**.
- Gift cards.
- Customized or personalized merchandise.
7. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
- Check with your bank or payment provider, as processing times may vary.
- Contact us at [efekshencustomercare@gmail.com] if you need further assistance.
We appreciate your trust in EFEKSHEN and are committed to providing a smooth return and refund process. If you have any questions or concerns, please reach out to us—we’re here to help!
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